Health System Assessments & Performance Improvement Archives - NCCHC Resources

Health System Assessments & Performance Improvement

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Delivering Care Behind Bars: How Sick Call Reflects a System Under Pressure

By Nancy Pieraccini , MAT-C, CCHP-A In correctional facilities, access to health care often starts with a simple piece of paper—or an electronic message—known as a “sick slip” or “kite.” This formal request, submitted by an incarcerated individual, alerts health staff to a medical concern. Less formal but equally important are verbal requests made during […]

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10 Things Jail Commanders Care About More Than You Think: What Health Care Staff Should Know

We previously posted what custody should know about medical. Here’s the other side.  When you work in correctional health, it’s easy to focus on your own team’s goals—getting through sick call, meeting mental health needs, documenting properly. But for jail commanders or other custody leaders, the job is different. They’re responsible for everything—security, operations, and

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What Jail/Prison Medical and Mental Health Staff Need Custody to Understand – Top 10

Understanding the everyday details that help health professionals provide safe, ethical care behind the walls Correctional officers and custody staff are trained to maintain safety, order, and control. Medical and mental health professionals in correctional health care have a complementary mission: treating illness, reducing harm, ensuring safety, and protecting patient rights. Sometimes, what correctional health

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The Role of Health Services Monitoring: Insights from an NCCHC Resources Lead Consultant

By Ashley Brinkman, PhD, LPC, CCHP In today’s ever-changing health care landscape, delivering top-notch, efficient health services in correctional facilities demands a sharp eye and a dedicated approach. As a lead consultant on a health services monitoring contract with NCCHC Resources, I have the exciting opportunity to help clients navigate the path to meaningful improvements—whether

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Health Care, Custody, and Control

In the May/June issue of American Jails, NCCHC Resources Managing Director Fred Meyer, MA, CJM, CCHP, discusses the vital importance of fostering strong collaboration between custody and medical staff within jails. The editorial points out that individuals often enter jails already in crisis, facing a myriad of health issues that require coordinated care. Effective interdisciplinary leadership

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NCCHC Resources Improves Patient Care in Spokane County

NCCHC Resources provides high quality consulting services to correctional health care professionals and leaders, working in tandem to strengthen operations and reduce gaps in care. We have the privilege of working with counties across the country to provide ongoing consultation aimed at continuously improving their health care operations. Our long-term clients are uniquely positioned to

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Enhancing Collaboration for Better Jail Health Care

Interdisciplinary Leadership in Jails Effective jail management is evolving beyond “care, custody, and control.” Today’s corrections professionals face the challenge of integrating custody with comprehensive medical and mental health care. The National Sheriffs’ Association conference highlighted the critical role jails play in the criminal justice system, emphasizing that inmates, employees, and volunteers are integral community

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Health Care Monitoring in Your Facility: Improve Care and Mitigate Liability

One of the most impactful services offered by NCCHC Resources is long-term monitoring of correctional health care services inside of jails and prisons. Operationally, it’s helpful to keep an eye on critical areas to ensure high-level care continues over time. Monitoring access to care, completing chart reviews, chronic care processes, suicide prevention protocols, and evaluating

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