Privacy/Legal - NCCHC Resources


Privacy Policy

This policy applies to all information collected or submitted on the National Commission on Correctional Health Care website and via email or other forms of communication.

The NCCHC website includes:
NCCHC Resources
NCCHC Foundation

“NCCHC” and “we” used in this policy refers collectively to NCCHC, NCCHC Resources, and the NCCHC Foundation.


By visiting the NCCHC websites (the Site) and providing information to NCCHC via email or other forms of communication, you are accepting and consent to the practices and provisions of our Privacy Policy.

Personal Information You Provide Voluntarily

We may collect personal information from you in a variety of ways, including when you visit our Site, register for a conference or certification or accreditation program, respond to a survey, complete a form, purchase publications, and in connection with other activities, services, features or resources we make available. You may be asked for name, title, organization, mailing address, email address, phone and fax numbers, social media handles, credit/debit card information and other personal contact details (“Personal Information”). We also may collect information on your views and preferences as they relate to NCCHC services.

Any and all Personal Information you provide to NCCHC through this Site is provided on a voluntary basis, and how much you disclose is up to you. You may always refuse to supply Personal Information, except that it may prevent you from engaging in certain Site-related activities.

In some cases, such as profile pages, user forums, and interactive Site features, any Personal Information you provide may become publicly available to other users and the general public and is not considered confidential. When you voluntarily disclose such Personal Information, that information may be collected and used by others, resulting in unsolicited messages from others. Where you have publicly posted Personal Information, NCCHC is free to reproduce, publish, or otherwise use such information for any purposes.

Cookies and Web Beacons

By continuing to use our Site, you are agreeing to our placing cookies and/or web beacons on your computer in order to analyze the way you use our Site. Please read this cookie policy carefully for more details about the information we collect when you use the Site.

In order to help enhance the performance and functionality of the Site, we utilize session, persistent and third-party “cookies” that store a small piece of data on a user’s computer and collect certain information about the user’s visit to our Site. We also use cookies to understand users’ browsing and buying activities so that we can measure the success of online advertising campaigns we run on the Site. Our Site also uses web beacons (either directly or from our partners), along with cookies, to determine if a user has visited a particular website. These beacons aid in providing more relevant advertising to the user, as well measuring the success of an advertising campaign, but provide no personally identifiable information.

Third-party cookies and/or web beacons are cookies or web beacons provided by our technology and/or advertising partners. Any third-party cookie or web beacon that we authorize for use on the Site only collects that information described here for the same stated purposes as if we were directly collecting the information. For a third-party cookie or web beacon, the third-party will have access to the collected information in order to provide us with information or services to enhance the performance and functionality of the Site.

The cookies and web beacons we use collect non-personally identifiable information about users of the Site, including: browser used to access the site, date and time, the URL of the page being loaded, users who have visited a particular website(s), any previously assigned cookie identification (a unique identifier assigned to a user to identify repeat visitors), browser window size, the geographic location of the user, device and operating system used to access the Site. The information we collect from these cookies and web beacons is used to determine information about a user’s visit to our Site, including the number of visits, average time spent, pages viewed, navigation history through the website, and other statistics. This information is used to enhance the users’ experience while visiting our Site and to improve the performance of our Site by, among other things, allowing us to monitor Site performance, making the Site easier to use, measuring the effectiveness of promotional placements, and tailoring the Site (including the ads and offers a user receives) to better match a user’s interests and preferences.

Users who prefer not to accept cookies can set their Internet browser to notify them when they receive a cookie or to prevent cookies from being placed on their hard drive. If you consent to our collection of cookies and you subsequently wish to withdraw your consent, you will need to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. Please note that disabling cookies on your browser will prevent us from tracking your activities in relation to our Site; however, it may also disable some of the functions and features of the Site and the Site may not work properly.

If you do not wish to accept cookies or web beacons in connection with your use of this Site, please discontinue use of the Site.

Personal Information We Collect Automatically

We also may collect information about the computer you are using to connect to the Internet (such as the operating system and the Internet service providers utilized and other similar information) and about your web browser, the time that your browser was used to access our Site, and the referring website’s address. We may collect information about the pages that you visit and the time spent on each web page or area of the Site, the promotions or advertisements that you click on, and other actions that you take while using our Site. We may also use tools such as Google Analytics.

Non-Personal Information

We may also collect information that cannot be used to identify you. For example, we may aggregate non-personal information about you and other individuals who visit our Site. Aggregated information will not contain any information that can be linked directly back to you.

How We Use Collected Information

NCCHC may collect and use your Personal Information for legitimate business purposes, including the following:

To provide requested products and services
Information you provide allows us to facilitate your access, purchase, use and/or participation in our product and service offerings, such as conferences, education programs, certification and accreditation activities, volunteer opportunities, publications, videos and webinars, surveys, and other products and services related to users and the correctional health field.
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
To improve our Site
We may use your information and feedback to improve our products and services.
To send periodic emails
We may use your email address to respond to inquiries, questions, and/or other requests. You may also receive NCCHC news, updates, surveys, related product or service information, etc.
To provide targeted services and content

Sharing Your Personal Information

We may share your Personal Information with business partners and other third parties to deliver content, materials, and services available on or through the Site and to provide you with products or services that may be of interest to you. We may share your personal information with the following categories of recipients:

  • Third party service providers (“Service Providers”) who provide (without limitation) administrative/operational services; data processing; certification services; accreditation services; marketing & communication services; meeting management services; website development & hosting services; database services; credit card processing; conference registration; conference/event hotels and venues; or other processing of personal information for purposes that are described in this privacy policy or notified to you when we collect your Personal Information;
  • Third party list services for use by companies in the field. All offers are reviewed by NCCHC before the list can be used. We are not responsible for the use or misuse of your Personal Information by these companies.
  • Affiliated business partners, such as exhibitors, sponsors and advertisers, who may receive webinar or event attendance lists that include your full name, address, company name, and email address. We are not responsible for the use or misuse of your Personal Information by our affiliated partners.

We may occasionally send you offers on behalf of third parties or promote such offers on our Site. If you do accept a third party offer or request additional information, the third party may collect other personal information directly from you. Once a third party has your personal information, it is governed by the third party’s privacy policy. We also may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

NCCHC also may provide Personal Information to third parties if NCCHC reasonably believes that release of information is necessary to: 1) comply with legal requirements or legal process; 2) protect or defend the rights or property of NCCHC; or 3) protect other users of the Site or the public.

Registered Site Users

Site users may have been assigned or have created a user name and password to be used for accessing portions of the Site. We maintain that information to allow you to access the Site and to maintain our relationship with you or provide specific services to you.

NCCHC expressly reserves the right to contact any user regarding account status, renewals, or other matters relevant to subscription or service.

How We Protect Your Information

NCCHC uses measures designed to protect against the loss, misuse, unauthorized access, or alteration of information provided over the Site. However, we cannot guarantee the absolute safety of your information. If you become aware of any breach of Site security or this Privacy Policy, please notify us immediately.

Choices You Have

You choose what information to supply to this Site. Please share only information as is needed or that you believe is appropriate. You are under no obligation to provide us with Personal Information, but without it we may not be able to respond to your request.

You have the right to access, delete, or update the Personal Information you submit through our Site, or to make any inquiries about the processing of such information. If you wish to do so, please contact us as described below. We provide individuals with access to their Personal Information where we believe appropriate, including in situations where you are entitled to access and correct your Personal Information under applicable data protection and privacy laws.

You may choose to opt out of having your Personal Information used for a purpose materially different from the purpose for which it was originally collected or later authorized by you.

If you decide at any time that you no longer wish to receive communications from us, please follow the unsubscribe instructions provided in any of the communications.

If you have any complaints or concerns about the handling of your Personal Information, please contact us at [email protected]. We will investigate and respond to complaints and questions promptly and fairly in order to maintain your confidence in NCCHC.

Children’s Privacy

NCCHC does not market its products or services to children. We do not knowingly collect information from Site users under 18 years of age.

Transfer of Personal Data

Our Site is hosted on web servers in the United States. If you are located in a non-U.S. jurisdiction, for example, in the European Economic Area, you agree that by providing your Personal Information, you consent to the transfer of such information to the United States, a jurisdiction that may not provide an equivalent level of data protection to the laws in your home country.

Links to Third Party Websites

The privacy practices described in this Privacy Policy are for our Site only. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of any other website(s) that you may link to through the Site. We encourage you to seek out and read the privacy policy of each website that you visit.

Changes to this Policy

NCCHC reserves the right to make changes to this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. Please frequently check the Privacy Policy and particularly before you submit additional Personal Information via the Site. All revisions to this Privacy Policy will be posted on the Site via link from the homepage. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your continued use of the Site following the posting of this Policy or any changes to this Policy is considered your acceptance of those changes.

If you have questions, contact:

1145 W. Diversey Parkway
Chicago, IL 60614
[email protected]

This Privacy Policy was last updated December 22, 2020.